We believe businesses thrive when people thrive.
We combine capability and strategy to help client teams thrive, find and grow happier customers, and deliver profitable growth.
HOW WE WORK:
– We collaborate and challenge to get to the heart of the problem
We’re known for being able to get to the heart of the problem, tell it how it is, and develop simple solutions that stick. This is probably down to two things in the way that we work:
Firstly, we collaborate and challenge to get to the heart of the problem. We don’t hoover-up data, disappear into a dark room and reappear with the answer.
We always work with you, bringing the right people and insights together to get to the heart of the issue and join the dots up. It’s surprising how often we hear “it’s the first time we’ve got together like this”.
“Super smart, complete sense of partnership and joint ownership, and a lot of fun!”
And we’ll challenge and tell it how it is, in the nicest possible way! It’s been hardwired into our DNA from our inception and is helped by the fact we only recruit people with senior line side experience, no juniors.
“Great people, easy to work with, feel like an extension of your team but they’re still happy to challenge”
– We use experience thinking to get to most solutions
The second thing is that we use experience thinking to get to most solutions. We’ve been using this approach for years, Wikipedia even suggests we were the first, but we’ll settle for a being a very early adopter!
The reasons we’ve found it so powerful are simple:
- It puts the customer at the heart
- Focuses teams on what matters most to them and growth
- Gives great cross functional glue
- And now obviously makes sense of digital
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